enVision Puerto Rico & US Virgin Islands will be able to transform your communication systems into a Unified Communication which involves total convergence of telephony, email , faxes and even web chats. Integration of real time enterprise, communication services such as instant messaging presence information, voice. mobility features , audio, web and video conferencing fixed-mobile convergence (FMC), desktop sharing, data sharing (including web connected electronic interactive whiteboards), call control and speech recognition with non-real-time communication services such as unified messaging (integrated voicemail, e-mail, SMS and fax).
UC is not necessarily a single product, but a set of products that provides a consistent unified user-interface and user-experience across multiple devices and media-types.
In its broadest sense, UC can encompass all forms of communications that are exchanged via a network to include other forms of communications such as Internet Protocol Television (IPTV) and digital signage Communications as they become an integrated part of the network communications deployment and may be directed as one-to-one communications or broadcast communications from one to many.
UC allows an individual to send a message on one medium, and receive the same communication on another medium this will optimize business processes and increase user productivity giving them the ability to easily communicate seamlessly via a wide range of integrated components.
Unified Communication Advantages:
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